Phone / Voice Agent AI agent
The AI Phone / Voice Agent conducts real phone conversations on both inbound and outbound lines. It can answer questions, run outbound call campaigns, follow up on leads, collect survey responses, and transfer hot calls to your team. It scales to thousands of calls per day without additional staff.
How it works
AI Phone / Voice Agent, from first contact to logged result
You configure call scripts, goals, and escalation paths in the dashboard.
Inbound calls are answered instantly; outbound campaigns dial contacts from your CRM list.
The AI speaks naturally, listens for intent, and follows branching conversation logic.
Outcomes are recorded, transcribed, and synced to your CRM with disposition tags.
What it changes for your business
- Scales outbound prospecting without hiring additional SDRs.
- Inbound calls never go to voicemail during business hours or after.
- Call recordings and transcripts are auto-filed for review and coaching.
- Consistent messaging across every call removes human variability.
- Reduces cost-per-contact dramatically compared to a human call center.
Where it works
Insurance agency following up on quote requests within minutes.
Home-services company confirming job appointments the day before.
Gym running a re-engagement campaign for lapsed members.
Medical clinic reminding patients of upcoming appointments.
Automotive dealership following up on service-due customers.
Connects with your tools
The AI Phone / Voice Agent plugs into the platforms you already run on, so it works inside your existing stack.
Why us
Why businesses choose SOHOON
A few reasons ai phone / voice agent clients trust us with work that matters to their business.
7
Years in business
Multi
Niche experience
On-time
Delivery focus
1
Accountable partner
A 7-year software house
Not a freelancer and not a faceless marketplace. A settled team that has shipped real products since 2019 across many industries.
Experience in your niche
We have built for insurance, healthcare, gyms, restaurants, HVAC, mortgage, real estate and more, so we understand your world quickly.
Fixed scope, clear quotes
You get a written quote and milestone plan before we start. No surprise invoices and no scope creep.
One accountable team
A single point of contact who owns your project end to end, with senior engineers and designers behind them.
Secure and compliant
We build with security in mind, including HIPAA-aware solutions for healthcare and insurance clients who need them.
Here after launch
We do not disappear on go-live. Maintenance, support and improvements are part of how we work.
AI Phone / Voice Agent pricing
Set up and managed by SOHOON. Switch currency to your region, or book a free call to scope your ai phone / voice agent.
Hourly rate
$30/hour
Flexible hourly engagement for changes, support and ongoing work. Most projects use a fixed quote below.
Starter Agent
$299/mo
One AI agent, set up and managed.
- 1 AI agent (voice or chat)
- Setup, training & integration
- Up to 500 conversations/mo
Business
from $799/mo
Multiple agents across channels.
- Up to 3 AI agents
- Voice, chat & email
- Analytics + priority support
Custom AI
from $2,500
Custom-built agents for your workflow.
- Unlimited agents
- Custom workflows + your data (RAG)
- Dedicated build & support
Not sure which option fits?
Book a free appointment and we will scope your project and give you an exact quote.
Starting estimates shown in USD. Conversions from USD are approximate; your final fixed quote is confirmed after a free consultation.
Trusted by business owners
Real words from owners we have worked with. We use first name and industry only, out of respect for our clients' privacy.
“They handled our HIPAA requirements properly and kept it simple for us. The portal made enrollments far less painful for my clients.”
“Booked jobs went up because customers can schedule online and we reply instantly. They built exactly what we asked for, on time.”
“Our store finally looks like a real brand. Checkout is smooth and returns dropped because the product pages are clearer.”
Testimonials reflect real client feedback. Names are shortened and shown with industry only at our clients' request.
FAQ
AI Phone / Voice Agent: questions answered
Can the voice agent transfer calls to a human?
Yes. You define trigger conditions - such as purchase intent or escalation requests - and the agent transfers the call live.
What languages does it support?
The agent supports over 20 languages and can detect the caller's language automatically.
Is there a per-minute cost on top of the service fee?
Telephony costs depend on your Twilio or carrier plan. We provide the AI layer and help you optimize call costs.
How much does ai phone / voice agent cost?
It depends on scope. We run a free consultation, scope the work, and give you a clear fixed quote before anything begins. You can also see starting prices on this page and switch to your currency.
How long does it take?
Most projects start within a few days of approval. We share a milestone timeline up front so you always know what is happening and when, and you see progress in regular demos.
Do you provide support after launch?
Yes. We offer maintenance, updates, security and improvements after go-live, so your ai phone / voice agent keeps working and gets better over time.
Why should we choose SOHOON?
We are a software house that has shipped products since 2019 across many industries. You get fixed quotes, one accountable team, senior talent and honest communication, not a freelancer who disappears.
Put the AI Phone / Voice Agent to work in your business
Book a free appointment and we will set up, train and manage your AI agents, connected to the tools you already use.
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