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Privacy Policy

Last updated: June 2026

This is a general template; have it reviewed by legal counsel before relying on it.

1. Who we are

SOHOON Technologies ("SOHOON", "we", "our", "us") is a software house and digital agency. Our website ishttps://sohoon.com. We operate across the USA, UK, UAE, Canada, Australia and Pakistan. For privacy enquiries, contact us at info@sohoon.com.

2. What data we collect

We collect personal data in the following circumstances:

Data you provide directly

  • Contact and enquiry forms: name, email address, phone number, company name, project description and any other information you choose to include in your message.
  • Quote requests and bookings: the same contact fields, plus service interest and budget range.
  • Email correspondence: any personal data contained in emails you send to us.
  • Job applications: CV/resume, cover letter, employment history and contact details.

Data collected automatically

  • Usage data: pages visited, time on page, referring URL, browser type, operating system and device type, collected via analytics tools.
  • IP addresses: logged by our hosting infrastructure for security and abuse prevention.
  • Cookies and similar technologies: see Section 5 below.

3. How we use your data

We use the personal data we collect for the following purposes:

  • Responding to your enquiries and providing quotes or consultations.
  • Delivering services you have engaged us to perform under a client contract.
  • Communicating project updates, invoices and support information.
  • Improving our website, services and internal processes through aggregated analytics.
  • Complying with legal and regulatory obligations.
  • Processing job applications and managing recruitment.
  • Sending relevant marketing communications where you have provided consent or where we have a legitimate interest (you can opt out at any time).

4. Legal basis for processing (GDPR)

Where the UK GDPR or EU GDPR applies, we rely on the following lawful bases:

  • Contract: processing necessary to perform a contract with you or to take steps at your request before entering a contract.
  • Legitimate interests: responding to enquiries, improving our services and maintaining website security, where these interests are not overridden by your rights.
  • Consent: for optional marketing communications and non-essential cookies.
  • Legal obligation: where we are required to process data to comply with applicable law.

5. Cookies

Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

  • Strictly necessary cookies: required for the website to function. These cannot be disabled.
  • Analytics cookies: help us understand how visitors interact with the site. We use these only where permitted by your cookie preferences.
  • Marketing cookies: used by third-party advertising platforms where you have consented.

You can manage cookie preferences through your browser settings or our cookie consent tool. Disabling analytics or marketing cookies does not affect site functionality.

6. Third-party sharing

We do not sell your personal data. We may share it with:

  • Service providers: hosting providers, email platforms, analytics services, CRM tools and payment processors engaged under data-processing agreements.
  • Professional advisers: lawyers, accountants and auditors, subject to confidentiality obligations.
  • Regulatory authorities: where disclosure is required by applicable law or court order.
  • Business transfers: if SOHOON Technologies is involved in a merger, acquisition or asset sale, personal data may be transferred to the counterparty with appropriate safeguards.

7. International transfers

We operate across multiple countries. When your personal data is transferred outside the UK or the European Economic Area (EEA), we ensure appropriate safeguards are in place — such as Standard Contractual Clauses approved by the relevant authority — to protect your data to the same standard it would receive domestically.

8. Data retention

We retain personal data only for as long as necessary for the purpose it was collected or as required by law. Enquiry data is typically retained for up to 24 months unless a contract relationship is formed, in which case we retain it for the duration of the contract plus any statutory retention period. You may request deletion at any time (see Section 9).

9. Your rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: request a copy of the personal data we hold about you.
  • Rectification: ask us to correct inaccurate or incomplete data.
  • Erasure: request deletion of your data where there is no overriding legal basis to retain it.
  • Restriction: ask us to restrict processing in certain circumstances.
  • Portability: receive your data in a structured, machine-readable format.
  • Objection: object to processing based on legitimate interests or for direct marketing.
  • Withdraw consent: where processing is based on consent, withdraw it at any time without affecting prior processing.

To exercise any of these rights, email info@sohoon.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

10. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss or disclosure. However, no internet transmission is completely secure; we cannot guarantee absolute security.

11. Children’s privacy

Our services are directed at businesses and adults. We do not knowingly collect personal data from individuals under the age of 16. If you believe a minor has submitted data to us, please contact us so we can delete it promptly.

12. Changes to this policy

We may update this privacy policy from time to time. The "Last updated" date at the top of this page indicates when changes were last made. Continued use of our website after changes constitutes acceptance of the revised policy. For significant changes, we will provide more prominent notice.

13. Contact us

For any privacy-related questions or to exercise your rights, please contact:
SOHOON Technologies
Email: info@sohoon.com
Phone: +44 7700 101360