Restaurant Order Handling Agent AI agent
The AI Restaurant Order Handling Agent takes food orders over the phone or via your website and social chat, suggests add-ons and upsells, confirms order details, processes payment, and sends the order directly to your POS or kitchen display system. It handles peak-hour call volume without a single missed order.
How it works
AI Restaurant Order Handling Agent, from first contact to logged result
A customer calls or messages to place an order.
The AI presents the menu, takes the order item by item, and suggests popular add-ons.
It confirms the full order, estimated time, and collects payment or confirms pickup method.
The order is sent directly to your POS or kitchen system and the customer receives a confirmation.
What it changes for your business
- No order missed during peak hours when staff cannot answer every call.
- Consistent upselling on every order increases average ticket value.
- Reduces front-of-house labor during order-taking rushes.
- Orders go directly to the kitchen with no transcription errors.
- Customer receives immediate confirmation with order details and timing.
Where it works
Pizza restaurant handling phone orders during Friday and Saturday dinner rush.
Food truck taking pre-orders via Instagram DM and website chat.
Catering company collecting event order details and dietary requirements.
Multi-location quick-service restaurant standardizing the order-taking script.
Ghost kitchen managing orders from multiple delivery platforms and direct calls.
Connects with your tools
The AI Restaurant Order Handling Agent plugs into the platforms you already run on, so it works inside your existing stack.
Why us
Why businesses choose SOHOON
A few reasons ai restaurant order handling agent clients trust us with work that matters to their business.
7
Years in business
Multi
Niche experience
On-time
Delivery focus
1
Accountable partner
A 7-year software house
Not a freelancer and not a faceless marketplace. A settled team that has shipped real products since 2019 across many industries.
Experience in your niche
We have built for insurance, healthcare, gyms, restaurants, HVAC, mortgage, real estate and more, so we understand your world quickly.
Fixed scope, clear quotes
You get a written quote and milestone plan before we start. No surprise invoices and no scope creep.
One accountable team
A single point of contact who owns your project end to end, with senior engineers and designers behind them.
Secure and compliant
We build with security in mind, including HIPAA-aware solutions for healthcare and insurance clients who need them.
Here after launch
We do not disappear on go-live. Maintenance, support and improvements are part of how we work.
AI Restaurant Order Handling Agent pricing
Set up and managed by SOHOON. Switch currency to your region, or book a free call to scope your ai restaurant order handling agent.
Hourly rate
$30/hour
Flexible hourly engagement for changes, support and ongoing work. Most projects use a fixed quote below.
Starter Agent
$299/mo
One AI agent, set up and managed.
- 1 AI agent (voice or chat)
- Setup, training & integration
- Up to 500 conversations/mo
Business
from $799/mo
Multiple agents across channels.
- Up to 3 AI agents
- Voice, chat & email
- Analytics + priority support
Custom AI
from $2,500
Custom-built agents for your workflow.
- Unlimited agents
- Custom workflows + your data (RAG)
- Dedicated build & support
Not sure which option fits?
Book a free appointment and we will scope your project and give you an exact quote.
Starting estimates shown in USD. Conversions from USD are approximate; your final fixed quote is confirmed after a free consultation.
Trusted by business owners
Real words from owners we have worked with. We use first name and industry only, out of respect for our clients' privacy.
“Booked jobs went up because customers can schedule online and we reply instantly. They built exactly what we asked for, on time.”
“Our store finally looks like a real brand. Checkout is smooth and returns dropped because the product pages are clearer.”
“They took our idea and shipped a clean MVP we could actually put in front of users. Communication was steady the whole way.”
Testimonials reflect real client feedback. Names are shortened and shown with industry only at our clients' request.
AI Restaurant Order Handling Agent by industry
FAQ
AI Restaurant Order Handling Agent: questions answered
Can it connect to my existing POS system?
It integrates with major POS systems including Square, Toast, and Clover via API or Zapier.
How does it handle customizations and dietary restrictions?
Customers can specify modifications and the agent captures them exactly as stated and includes them in the kitchen ticket.
Can it take payment over the phone?
Yes. With Stripe integration it collects card details securely using PCI-compliant voice payment flows.
How much does ai restaurant order handling agent cost?
It depends on scope. We run a free consultation, scope the work, and give you a clear fixed quote before anything begins. You can also see starting prices on this page and switch to your currency.
How long does it take?
Most projects start within a few days of approval. We share a milestone timeline up front so you always know what is happening and when, and you see progress in regular demos.
Do you provide support after launch?
Yes. We offer maintenance, updates, security and improvements after go-live, so your ai restaurant order handling agent keeps working and gets better over time.
Why should we choose SOHOON?
We are a software house that has shipped products since 2019 across many industries. You get fixed quotes, one accountable team, senior talent and honest communication, not a freelancer who disappears.
Put the AI Restaurant Order Handling Agent to work in your business
Book a free appointment and we will set up, train and manage your AI agents, connected to the tools you already use.
More AI agents
AI Recruiting / Resume Screening Agent
Screens and ranks candidates against your job requirements automatically.
AI Invoice and Bookkeeping Agent
Creates invoices, chases payments, and reconciles accounts automatically.
AI Quote and Estimate Agent
Generates accurate quotes and estimates from customer inputs in minutes.